Privacy Policy
Last Updated: January 2026
TK Heating and Plumbing UK ("we," "us," "our," or "Company") operates tkheatingandplumbing.co.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, including all its content, features, and functionality.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in several ways:
- Personal Information: Name, email address, telephone number, and postal address when you voluntarily submit forms or contact us.
- Technical Information: Internet Protocol (IP) address, browser type, operating system, and pages visited.
- Cookies: Persistent and session-based cookies that identify your device and track your interactions on the Website.
- Usage Data: Information about how you interact with the Website, including click patterns, time spent on pages, and referral sources.
- Device Information: Device identifiers, hardware model, and mobile network information.
How We Use Information
We use collected information for the following purposes:
- To deliver analytics and measure Website performance through third-party tracking services.
- To track affiliate commissions and verify referrals to partner casinos and gambling platforms.
- To improve Website functionality, user experience, and content relevance.
- To send promotional materials, newsletters, and marketing communications (with your consent).
- To comply with legal obligations and prevent fraudulent activity.
- To respond to your inquiries and provide customer support.
Cookie Policy
Our Website uses cookies to enhance your experience. Types of cookies used include:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Track user behaviour to help us understand how visitors use the Website.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and gambling operators for commission purposes.
- Marketing Cookies: Used to deliver targeted advertisements and measure campaign effectiveness.
You may opt-out of non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality.
For more information on cookies and your choices, visit www.allaboutcookies.org.
Third-Party Links
This Website contains links to external websites, including non-Gamstop casinos and gambling platforms operated by third parties. We are not responsible for the privacy practices, content, or security of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in gambling activities.
Third-party operators may collect information independently of us, and their use of your data is governed by their own privacy policies, not this document.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal exceptions).
- Right to Restrict Processing: Request limitation on how we process your information.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to processing of your data for marketing or profiling purposes.
- Right to Withdraw Consent: Withdraw consent for data processing at any time.
To exercise any of these rights, contact us using the details provided in the "Contact Us" section below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Personal information provided in contact forms is retained for 3 years or until you request deletion.
- Analytics data is typically retained for 12-24 months.
- Affiliate tracking cookies are retained for up to 90 days.
- Data required for legal compliance is retained for the duration required by applicable legislation.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: privacy@tkheatingandplumbing.co.uk
Website: tkheatingandplumbing.co.uk
We will respond to all data subject requests within 30 days in accordance with UK GDPR requirements. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We encourage you to review this policy regularly for any changes.